Manager, Retailer Insights


April 1, 2021

Illinois, US

Instacart's Retail Insights Team is focused on leveraging Instacart's extensive marketplace data to uncover insights and influence key strategic decisions for Instacart and our retail partners.
This Manager - Retailer Insights will be focused on deriving valuable and actionable insights for our retail partners. Instacart's extensive and granular data covers hundreds of grocery retailers and provides us with a unique and valuable perspective on the North American grocery market. In this role you will be responsible for analyzing this data to help our retail partners answer questions like "who are my customers?", "how is my business performing?", and "where are there opportunities to grow?"
  • Lead our team's efforts to drive high-value, actionable insights for our retail partners
  • Take on a key ownership role for a newly developed Partner Insights Portal that will be used to present data and insights to our retail partners
  • Work closely with Instacart Product, Engineering, and Design teams to launch, maintain, and continue expanding the scope of the portal
  • Work directly with our retail partners to understand their most pressing questions and uncover creative and innovative ways to answer them with data
  • Analyze our data to uncover macro platform trends and share these insights directly with our retail partners via regular industry reports and masterclasses
  • Adopt the role of an industry thought-leader and trusted consultant to our retail partners

  • 6+ years work experience in a retail analytics role
  • Experience building and managing lean teams
  • A self-starter with the ability to quickly understand complex topics, identify gaps, and develop plans to add value
  • Ability to quickly understand business concepts and use data to influence business decision making
  • Polished communication skills and experience working with senior leadership and external partners
  • Experience using SQL and data visualization tools to extract data and present it in a clear, concise format
  • Eagerness to learn, flexibility to pivot when needed, savviness to navigate and thrive in a dynamic environment, and a growth mindset needed to build a successful team and company
  • Bachelor's degree or equivalent