Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.
Your Role and Responsibilities
We are looking for an experienced UX designer with a leadership background to help our creative design team deliver great end-to-end customer experiences. The team you’ll be joining within AI Applications is part of a worldwide design organization that is collectively responsible for the IBM Sterling software products—an AI-enabled portfolio which enables users to build intelligent, self-correcting supply chains, and allows for more seamless B2B collaboration.
  • Assist in shaping the strategy by setting high-level design goals to ensure a consistent and engaging experience. Analyze complexity, simplify workflows and identify the right problems to solve using agile methodologies across existing and new products.
  • Serve as a liaison to third-party agency partners that are responsible for the design and development of some Sterling products - ensuring consistent design practices and user experience across our entire software portfolio.
  • Drive alignment by collaborating with designers, developers, marketers and product managers to drive a shared understanding of user’s needs and behaviours.
  • Translate research into outstanding user experiences, steward design from concept to final code. Creation of key UX artifacts such as concept maps, storyboards, taxonomies, prototypes, patterns, information architecture, workflows and design specifications.
  • Develop and playback interaction concepts to the larger team and be able to clearly defend design choices through employing prototypes at different fidelities to communicate design intent.
  • Identify new components, patterns, and templates to be incorporated into the design standards while working with other designers in AI Applications to ensure consistency.
  • Prioritize design projects into tasks using agile methodologies and maintain alignment through roadmaps, deadlines, and stakeholder reviews.
  • Review designs of the multi-skilled design team, improving the work while growing the designers. Foster a team culture of transparent collaboration.
  • Advocate for and facilitate Enterprise Design Thinking in everyday work, internal workshops and client meetings.

Required Technical and Professional Expertise
  • 5+ years of design leadership experience
  • Demonstrated experience with robust design systems
  • Demonstrable knowledge of wireframing and visual design tools such as Sketch, InVision, Adobe Creative Cloud, etc.
  • Experience (5+ years) in solving complex user problems through user interface design, creating mockups and prototypes (low- and high- fidelity), as well as documenting interaction patterns for product UI.
  • Experience with creating user scenarios for usability testing, analysis of industry trends, task analysis, workflow design, layout & composition and reporting conclusions in well-developed documents.
  • Strong communication, storytelling and documentation skills.
  • Experience using agile principles towards the delivery of product.
  • Demonstrable experience leading and mentoring design team members.
  • Portfolio of previous work must be presented incorporating UI designs and/or sketches that demonstrate an understanding of wireframing, interaction design, visual design and design best practices.

Preferred Technical and Professional Expertise
  • Understand modern design thinking and design trends (including responsiveness and accessibility).
  • Understand different industries to better gauge how design issues and users can differ across them.

About Business UnitIBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.
Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
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About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.