User Experience Designer-Associate


June 10, 2021

Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!
Your Role and Responsibilities
You will assist the team in guiding customers through user-centered design/Design Thinking activities, and create experience design artifacts: models, storyboards, journey maps, wireframes, and other design artifacts and prototypes.
  • Work with the extended team throughout the UX design process
  • Create specific UX deliverables, such as wireframes and prototypes to inform the design and development process
  • Conduct and analyze user and design research to identify UX issues and refine processes
  • Co-facilitate user experience design workshop sessions and illustrate design ideas using storyboards, process flows, and sitemaps
  • Remain current on emerging design trends

Required Technical and Professional Expertise
  • Knowledge of end-to-end UX design process
  • Knowledge of how to review existing digital products and processes to identify UX issues and develop UX recommendations
  • Strong written and verbal communication and presentation skills
  • Ability to work independently as well in a highly collaborative, team-based environment
  • Ability to think innovatively and develop new design solutions
  • Ability to effectively prioritize and plan individual workload to meet deadlines
  • Ability to demonstrate understanding of UX artifacts (e.g., personas, wireframes, journeys, prototypes)

Preferred Technical and Professional Expertise
  • Knowledge of user and stakeholder research and methods
  • Experience in UX design and prototyping tools (i.e., Sketch, Adobe XD)
  • Knowledge of accessibility standards and practices
  • Interest in wider UX industry communities and events
  • Ability to create graphics with industry-standard graphics tools such as Photoshop, Fireworks and Illustrator
  • Knowledge of HTML5 and CSS technologies, including knowledge of and experience with responsive web design

About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
  • 12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
  • World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
  • Well-being programs to support mental and physical health.
  • Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
  • Select educational reimbursement opportunities.
  • Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
  • Giving and volunteer programs to benefit charitable organizations and local communities.
  • Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.
US Citizenship Required.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.