The operational models built to support static, on-premise systems are increasingly under strain by the proliferation of cloud technologies that introduce many challenges relating to scale and complexity. Businesses of all shapes and sizes recognize that the way they observe and react to their workloads in the new cloud paradigm requires a unique perspective supported by modern habits and techniques necessary to affect that change.
To support the needs of our clients, we’re seeking experienced Site Reliability Engineers who have lived the transformation process, understand the tenets of SRE, and have the skills necessary to teach and mentor using a co-creation model.
Your Role and Responsibilities
You will have the unique opportunity to work with IBM’s largest clients to demonstrate the habits, methods and tools that make critical systems more resilient, automated, and self-healing.
Working in an innovative and highly effective co-create model, you will provide solutions and guidance on a wide range of topics. Operational Readiness, ChatOps, Day 2 Operations, AI for IT Operations, and Build to Manage are a sampling of the operations management topics that we address for our clients as they evolve their operations teams into a modern DevOps/SRE model.
AI is critical to the future of IT Operations, and IBM has an industry leading solution that drastically improves Incident and Problem identification. You will be hands on and a trailblazer in this fast growing and highly impactful new market segment.
Your role in the IBM Garage and the work you do will heavily influence a client’s eagerness to purchase IBM solutions and services. Your talent and expertise will aid in delivering meaningful outcomes in the form of proof points using IBM platform, software, and professional services.IBMReferred_NorthAmerica
Required Technical and Professional Expertise
At least 3 years performing formally in the role of Site Reliability Engineer
At least 5 years of large-scale systems management experience
At least 5 years working with complex architectures that include cloud, containers, cluster management and microservices
Knowledge of and ability to competently use modern programming languages (Examples: Python, Go, JAVA)
Preferred Technical and Professional Expertise
Demonstrable knowledge of AI for IT Operations (AIOps)
Demonstrable knowledge of IT Service Management Frameworks (ITIL, COBIT, Lean IT, etc.)
Demonstrable knowledge of IBM Software relating to IT Service Management (Netcool, Agile Service Manager, Predictive Insights, MultiCloud Manager, etc.)
About Business UnitJoining the IBM Garage offers you the opportunity to work with the very best of IBM on behalf of the world’s most valuable companies. You’ll interact with a multitude of talents, from our extraordinary design team to those that have risen to the pinnacle of technical achievement, the IBM Fellow. Your career journey in IBM Garage will include the opportunity to work on next-generation projects that are novel in approach and often first of a kind. In addition, the opportunity for personal enrichment abounds, and the notion of personal growth is foundational to IBM Garage’s core values.
Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
- 12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
- World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
- Well-being programs to support mental and physical health.
- Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
- Select educational reimbursement opportunities.
- Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
- Giving and volunteer programs to benefit charitable organizations and local communities.
- Discounts on retail products, services, and experiences.
This position is eligible for participation in an IBM sales incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change.
We consider qualified applicants with criminal histories, consistent with applicable law.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.