Service Line Sales Representative - Cloud & IT Infrastructure Services


June 10, 2021

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
The Services Line Representative (SLR) is responsible for developing solutions addressing Federal Government departments and Crown Corporation needs and delivering client value while supporting IBM business strategies. The SLR is responsible for driving GTS Infrastructure Services signings and "as a Service" across the Professional Services line of business.
Over the past 100 years, IBMers all over the globe have helped make the world work better and smarter. In this new era of Cognitive Business, IBM is helping to reshape industries by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things: Changing how we create, collaborate, analyze and engage. From transforming healthcare to improving the retail shopping experience – it’s what IBMers do. As we tackle the world’s biggest challenges, our company continues to grow, we’re looking for talented professionals to join us in this new era. Join us and be part of a diverse and global team of thinkers and doers - people who want to make an impact, cultivate their expertise and collaborate with some of the world’s top business and technology professionals.
  • IS Solution Sales: Federal Government Service Line Representative will manage infrastructure solution sales for Professional Services (Staff Aug) and work with a team of sales representatives to meet/exceed key business measurements and reporting requirements.
  • Quota: Is assigned and responsible for meeting and/or exceeding staffing business – potentially leveraging existing supply arrangement such as: TBIPS, SBIPS, WLM, and etc.
  • Customer Strategies: Understands the client’s strategic business objectives and business processes/metrics, including their organization, financial decision-making process and business challenges.
  • Opportunity Progression: Responsible for opportunity progression for a specific portfolio of offerings: Traditional IT Infrastructure, Cloud Services
  • Cloud Provider: Must have a good understanding of key cloud providers: IBM, MS Azure, AWS, and Google.
  • Client Relationship: Responsible for client relationship in the selected accounts
  • Purchasing Process: Understanding of customer purchasing processes in the territory they are covering
  • Account Planning and Coordination: Regularly attends and contributes during team meetings on topics such as planning, execution, etc
  • Internal Coordination: Experience in navigating internal processes to secure appropriate approvals on customer engagements
  • Opportunity Ownership: Personally responsible for progressing opportunities and/or discrete elements of a specific customer opportunity and recording relevant activity in the sales management systems.
  • Technical Solutioning: Proactively engage technical solutioning team to develop commercially attractive and technically robust solutions for customer engagements

Required Technical and Professional Expertise
  • 8+ years of experience in a quota carrying solutions sales role or other technical sales role.
  • 3+ years of experience focused on cloud platform technologies.
  • Must have 5+ years of selling to the Federal Government.
  • Experience with a diverse set of cloud platforms: Amazon Web Services (AWS), Google Cloud Platform, Microsoft Azure.
  • Working knowledge of enterprise DevOps processes and technologies.
  • Outstanding written and verbal communication skills with the ability to generate client materials for presentations.
  • Ability to collaboratively sell solutions in a highly matrix environment.
  • Balance of sales and technical skills with creative thinking skills.

Preferred Technical and Professional Expertise
  • Ability to collaboratively sell solutions in a highly matrix environment.
  • Balance of sales and technical skills with creative thinking skills.
  • GTSSales_NorthAmerica

Must have the ability to work in Canada without sponsorship.
About Business UnitThis position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.
As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.
Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.
We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what’s next.
Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.
Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location StatementThis role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, and Syria) on a work permit, you are not eligible for employment in this position.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.