IBM

Senior Payroll Specialist

IBM

June 10, 2021

Introduction
As Payroll Specialist, depending on the specifics of the assigned countries, you will be
responsible for:
  • Executing end to end payroll processing and any other payroll processes for
medium-sized or big countries where the command of local language is required or
  • Supporting end to end payroll processing and any other payroll processes for big entities
or big countries where the command of English is required
  • As well as the corresponding customer service
Your role will include close collaboration with the customer, payroll stakeholders and third party
providers.
People successful in this role demonstrate the solid payroll knowledge, ability to perform the
tasks in compliance with existing procedures, strong customer focus, excellent communication
skills as well as the proactiveness
Your Role and Responsibilities
Scope of duties:
Payroll Operations:
  • Ensure the timeliness and accuracy of end to end payroll processing
  • Carry out the validation of payroll transactions and collaborate with payroll stakeholders to resolve any issues
  • Processing payroll payments in the bank system including any controls and initiate the treasury release
  • Perform the tasks supporting the accounting function: generate the journals, reply to queries, provide copies of documents
  • Support year end processes or any other country specific processes not related to monthly payroll runs
  • Collaborate with the customer to provide information and documents needed for the internal and external audits
Payroll Customer Service:
  • Actively take part in any activities focused on continuous improvement of customer service
  • Execute all activities in compliance with existing procedures
  • Keep the helpdesk scenarios up to date
General:
  • Monitor the changes in local legal requirements and collaborate with BPO Country Lead and the customer to ensure they are reflected in payroll systems and documentation
  • Act as a backup for BPO Country Lead
  • Act as back-up for team members and/or additional functions as assigned by supervisor
What we offer you:
  • Extensive benefits package (Multisport, OK System, private medical healthcare, life insurance, cinema tickets)
  • An induction training that will allow you to smoothly transition into your new role - you will receive training from your colleagues to help you land in your job and you’ll also act as a trainer for assigned trainer-delivered, workshadow or recurring courses
  • Learning: the opportunity to learn and grow your expertise taking part in trainingsand language courses - global communication: want to improve your language skills? We will invest in you!
  • Flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment
  • Diversity: different nationalities united in one team
  • Teamwork: no one is left behind! You will back-up team members when the circumstances require extra support. We are a connected team that flows.
  • Innovation: we keep the knowledge of processes and country specific information up to date by attending recurring courses or any other training activities as well as using existing documentation. Do you have any ideas for improvements? We want to hear them!

Required Technical and Professional Expertise
  • English language - fluent
  • Previous experience in payroll or compensation & benefits operations (2-3 years on independent position)
  • Sense of ownership of assigned tasks
  • Excellent organization and management of own work
  • Accuracy and attention to details
  • Attitude to view problems as issues to be solved rather than obstacles
  • Good knowledge and practice in using MS Office

Preferred Technical and Professional Expertise
N/A
N/a
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
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Location StatementIBM wants you to bring your whole self to work and for you, this might
mean the ability to work flexibly. If you are interested in a flexible working pattern,
please talk to our recruitment team to find out if this is possible in the current working environment.
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