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Your Role and Responsibilities
Leads Solution aspect of salesforce.com implementations specific to: design, solution architecture, functional implementation and evaluation of solutions in the Salesforce Ecosystem. Demonstrate expertise in overall Salesforce Dot Com (SFDC) solution and platform. Lead business / functional discussions with the client and internal teams (design, build, test teams). Demonstrate expertise in Agile, Scrum and Waterfall methods for Software Development Life Cycle (SDLC). Understand client's business and offer solutions to address leveraging salesforce.com platforms / offerings.
Required Technical and Professional Expertise
- Should have experience in implementation of service and community cloud with case management\\
- Hands-on experience using Custom REST/SOAP API Integration with adequate knowledge of Integration patterns. Should be able to apply Salesforce standard API as preferred solution for integration use cases.
- Thorough experience on lightning (UI & backend development). Experience with LWC is added advantage. Must know usage of lightning design system thoroughly to design UI.
- Must have sound knowledge on technical solution designing and very good client handling capability.
- Experienced on AI tools like Einstein . Experience with other AI tools like Watson is preferable.
- Experience in leading teams in Agile methodologies.
- Around 7 years of Salesforce experience
Preferred Technical and Professional Expertise
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.