Project Manager - Technology Consulting and Implementation Services


July 21, 2021

At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!
Your Role and Responsibilities
This role is responsible for leading a project team in delivering a solution to the customer using the appropriate business measurements and terms and conditions for the project according to the project charter, project agreement or contract.
A TCIS PM is responsible for leading a project team to deliver a Technology Consulting & Implementation Services project to the client using the latest methods and assets - including reference architectures, business measurements and terms & conditions according to the project contract.
The individual has knowledge of and experience in delivering projects within the Technology Consulting & Implementation Services (TCIS) portfolio. The individual has overall performance responsibility for managing scope, cost, schedule and contractual deliverables, which includes applying their knowledge of TCIS projects in the planning, tracking, change control and risk management of the project.
They are responsible for managing all project resources, including subcontractors, partners and vendors and for establishing an effective communication plan with the project team and the client. The individual provides day-to-day direction to the project team and regular project status to the client. In addition, the individual is responsible for performing engagement processes including harvesting of intellectual capital, obtaining references and forwarding recommendations to the opportunity owner.
They have overall performance responsibility for managing scope, cost, schedule, and contractual deliverables, which includes applying techniques for planning, tracking, change control, and risk management.
They are responsible for managing all project resources, including subcontractors, and for establishing an effective communication plan with the project team and the customer.
They provide day to day direction to the project team and regular project status to the customer. The employee focuses on individual/team/department/ operational objectives.
Environment: Professional knowledge related to incumbent's department or function.
Communication/Negotiation: Engaged as an independent professional. Ability to articulate and compare alternatives approaches. Negotiate with specified objectives.
Problem Solving: Recognize problems related to project objectives. Creativity and judgment applied to professional technical, or operational problems. Independently generates solutions, based on analytical skills & business knowledge. Challenge the validity of given procedures and processes to enhance and
improve or develop complementary adjustments /solutions.
Contribution/Leadership/Mental Efforts: orks on special projects, or leads small teams, or manages routine technical/ operational activities or departments (national or international). Understands departmental mission and vision. Provides advice in technical/operational domain of specialization. Generally controls own work priorities and methods requiring tradeoffs.
Impact on Business/Scope: Accountable for individual or team, or department results, and for the impact of the results on functional activities. Participates in overall departmental program planning. May have budgetary responsibility. Contributes by supporting activities that are subject to business measurements, impact customer satisfaction, or impact immediate costs or expenses.
Working Conditions/Physical Efforts: Normal/flexible office conditions, may be exposed to demands of travel and irregular work hours.
Internal IBM, Customer, Third parter Vendors, business partners.
Required Technical and Professional Expertise
  • Bilingual in English and French.
  • Canadian Security L2 Cleared.
  • Client Facing Success Driven.
  • Client Satisfaction Focused.
  • Strong and Trusted relationships with clients.

Preferred Technical and Professional Expertise
  • Business Growth Passion.
  • Problem Solver and Creative Thinker.
  • Desired Outcome Focused.
  • Diligent and Engaging Communicator.
  • Timely and Accurate information keeper.
  • Works without supervision and strong collaboration.

Must have the ability to work in Canada without sponsorship.
About Business UnitThis position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.
Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.
We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what's next.
Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed."
As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.
Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location StatementThis role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, and Syria) on a work permit, you are not eligible for employment in this position.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.