IBM

Network Service Specialist -NGN

IBM

September 14, 2021

Introduction
The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world’s relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Architects are responsible for keeping up with the latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.
Your Role and Responsibilities
  • Knowledge of Routing and Switching design, configuration, implementation and support
  • Understanding of routing and switching protocols including but not limited to: BGP, OSPF, HSRP, Spanning Tree.
  • Excellent overall understanding of Cisco products:
  • ASA Firewalls – 5500-X Series experience: configuring access rules; configuring site-to-site and remote access VPN's; troubleshooting
  • Switches and Routers including Cisco Nexus 7K, 5K and 1v
  • Be proficient with network monitoring tools such as SolarWinds, experience with Open Source tools a plus
  • Cloud experience is highly desirable
  • Experience with network troubleshooting & resolution of very complex routing problems via protocol analyzers, etc.
  • Expertise in implementing and supporting new technologies and understanding of associated business implications
  • Occasional travel, On-call schedule and after hour maintenance events are required
Who you are
  • Provide technical support to ensure a high degree of Customer Happiness through Service Level Agreement (SLA) & Process Compliance
  • Perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
If you thrive in a dynamic, reciprocal workplace, IBM provides an environment to explore new opportunities every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.What will you doThe Network Engineer will be a member on the Global Infrastructure Network Operate quad. This person will be responsible for network operations and infrastructure services regionally and globally. As a part of the Network Team, Your responsibilities will include day to day tickets and support, participation in on-call rotation, and documentation.
This environment includes, but is not limited to: Cisco routers, Cisco IOS switches, Cisco Nexus line, Cisco ASA firewalls, Vyatta Firewalls.
Required Technical and Professional Expertise
  • Minimum of 5+ years’ experience focused on Data Center network support, configuration and implementation
  • Minimum 3+ years of core switching, routing, MPLS and FWs
  • Minimum of 3+ years’ experience in enterprise-level networking with knowledge in TCP/IP, Routing Protocols (OSPF and BGPv4, etc.), SMTP and SNMP.
  • Exposure to Cisco UCS platform and related switching configurations
  • Experience deploying and maintaining wide area networks with emphasis on IPSec, L2L VPN, and Remote Access VPN
  • Networking and security architectural and engineering support experience across local, regional and global domains
  • Ability to effectively execute multiple IT projects and deadlines with limited supervision
  • Excellent written and oral communication skills
  • Working knowledge of AWS – EC2, EBS, Networking, SG, AMI’s, Checkpoint firewalls and F5 Load Balancers
  • Hands on experience with Red Hat Enterprise Linux
  • Experience with TCP/IP, networking, and DNS, SMTP, and HTTPS
  • Hands on experience with VLANs and routing
  • Strong knowledge of Linux/Unix security (Firewalls, ACLs, Authentication, etc.)
  • Excellent oral and written communication skills
  • Experience in Operating Systems tuning and configurations
  • Ability to obtain and maintain a Minimum Background Investigation (MBI)

Preferred Technical and Professional Expertise
  • Bachelor's degree or equivalent, preferably in computer engineering, systems or related field
  • CCNP or CCIE equivalent industry &/or business networking experience desired

About Business UnitIn October 2020, IBM announced its intention to separate the IT Infrastructure Services unit of its Global Technology Services division into a new, separate public company, creating two industry-leading companies – IBM and Kyndryl. The spin-off is expected to be completed by the end of 2021. To find out more about Kyndryl, including information relating to privacy, please visit Kyndryl.com.
Your Life @ IBM
About IBMIBM
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.