The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world’s relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.
Your Role and Responsibilities
Los especialistas en TI que ocupen este rol laboral contarán con experiencia en la gestión y el funcionamiento del hardware de IT, software, comunicaciones y/o soluciones de aplicaciones, y en los recursos necesarios para planificar, desarrollar, proporcionar y dar soporte adecuadamente a los productos y servicios de IT sometidos a ingeniería para satisfacer las necesidades de una empresa. El ámbito de actuación de este rol laboral incluye la preparación para servicios nuevos o modificados, la gestión del proceso de cambio y el mantenimiento de los estándares profesionales, legales y normativos, la gestión del rendimiento de los sistemas y servicios en lo que respecta a su contribución al rendimiento empresarial, y la gestión de los servicios adquiridos, incluidos, por ejemplo, los servicios externalizados, las redes privadas virtuales y las redes públicas. Algunos ejemplos típicos de aportaciones son la planificación de contingencias, riesgos y generación de informes de nivel de servicio. Son los especialistas en TI que aplican principalmente sus conocimientos técnicos en un entorno de implementación y servicios facturables de clientes tanto internos como externos.
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Todas as vagas são elegíveis para pessoas com deficiência ou reabilitadas.
Required Technical and Professional Expertise
The resource will be acting in Production Support for CSM team.
Will be responsible for keep the CSM applications, managing PROD enviroment, monitoring the environment, developing scripts, very good troubleshooter, motivated to learn new technologies and with initiative. The role requires the specialist to work some evenings and weekends, on a rotational basis, as part of a team that provides 24 x 7 production support.
English: Avanced or Fluent
Preferred Technical and Professional Expertise
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
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