Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client's business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!
Your Role and Responsibilities
The Industrial Market Technical Sales Team is currently seeking a Data and AI Client Technical Sales Specialist. This position is responsible for supporting technical sales of IBM's Data and AI portfolio.
In this role you will be expected to demonstrate and explain the benefits of various technology and IBM’s ability to deliver solutions that make customers successful. Responsibilities include understanding client’s business requirements, technical requirements, competitive landscape, and recommending technical solutions from IBM’s Data and AI portfolio which meet customer needs and solve enterprise challenges.
Additionally, candidates will serve as technical liaisons to clients, business partners and integrators to provide sufficient industry and domain expertise to establish credibility for IBM’s abilities and value proposition. You will be guided by IBM's purpose – to be essential to its clients; help them grow their businesses by solving strategic and tactical business problems with IBM’s Hybrid Cloud Data and AI solutions.
Use business acumen to understand the client's business requirements, technical requirements and/or competitive landscape.
Collaborate within Market, IBM and Business Partner Technical and Services teams to define, design, and detail the aspects and feasibility of proposed integrated solutions.
Work with the extended technical team and sales teams to deliver effective Demos, Proof of Concept (POC), Proof of Technology (POT), support critical situations.
Actively engage with clients to develop the trust and credibility to help them grow their businesses by solving strategic and tactical business problems with IBM’s proven structured, unstructured data and ai solutions.
Work with IBM Business partners to supplement their existing stills, provide skills transfer to partners and provide direction in engaging with IBM resources.
Demonstrated level of business acumen as it applies to the client's business.
Skilled in provocative consultative selling, with an understanding of the client's needs and IBM capabilities.
Commercially minded and capable of supporting end-to-end sales engagements with the ability to think, plan and act strategically.
Extensive networking and interpersonal skills in complex environments.
Self-starter with eagerness to seek and build new skills.
Demonstrated Business/Territory development success.
Required Technical and Professional Expertise
At least 3 years in pre-sales engineering.
Knowledge of the IBM Data and AI portfolio.
Experience with applying technical solutions to solve business problems.
Knowledge of SQL, Data Modeling, Data Exploration, Data Science, Operational Reporting, Operational APIs.
Bachelor’s in computer science, management information systems, or equivalent experience including cloud computing.
Competitive experience with other cloud solutions and vendor technologies.
Preferred Technical and Professional Expertise
About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countriesIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
- 12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
- World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
- Well-being programs to support mental and physical health.
- Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
- Select educational reimbursement opportunities.
- Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
- Giving and volunteer programs to benefit charitable organizations and local communities.
- Discounts on retail products, services, and experiences.
This position is eligible for participation in an IBM sales incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change.
We consider qualified applicants with criminal histories, consistent with applicable law.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.