Business Analyst - IBM Cloud for Industries

Are you looking for a career that will allow you to use your unique blend of business acumen and tech savvy? Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions.
Your Role and Responsibilities
The IBM Cloud for Industries team is seeking an agile Business Analyst to join us in our effort to build out cross-industry, IBM Cloud capabilities for telecommunications, healthcare, financial services and government. A critical member of the Office of Business Management, you will support the leadership team and its key programs driving the evolution of cloud solutions and services to specifically support referenced industries.
You will act as a culture carrier for the team assisting the Office of Business Management (OBM) Team Lead to provide ad hoc support to the General Manager. Possessing the passion and skill sets for distilling information from a variety of sources to create compelling, insight-driven executive reporting content that aids in critical decision-making, you....
  • Are capable of providing commentary to create a storyline of the reporting, and advise stakeholders on what actions to take
  • Jump at the chance to answer when someone asks, "What does this data MEAN?"
  • Have experience and are comfortable working with technical teams (Developers, Engineers, Architects, etc.) and effectively communicate technology-centric information to non-technical audiences
  • Stay abreast of latest & greatest analytics and BI trends, and enjoy exploring new tools, workflows and processes to meet demands of your cohort and its stated priorities

Sound familiar? Here's what you'll do...
  • Employ data analytics and business intelligence methodologies to develop reports for leadership teams that capture key metrics (monitoring related, etc.) and effectively communicate trends and patterns
  • Ensuring compliance with team operating model to drive quality & consistency while improving productivity & efficiency
  • Partnering with other members of the Business Management team to drive communications strategy, financial planning and talent development
  • Identify, document and analyze requirements specifications to aid teams in creating user stories & short-term roadmaps to achieve deliverables
  • Coordinate outreach, enablement and facilitation of workstream meetings (Design Thinking workshops, reference architecture sessions, etc.) and drive distribution of action items and comms amplification via appropriate channels

Today’s operating environment demands a stack that’s responsive to the innovative enterprise – one that can leverage all data types & access the latest technologies. Be part of a diverse and global team of thinkers and doers - people who want to make an impact, cultivate their expertise and collaborate with some of the world’s top business and technology professionals. We’re hiring ...JOIN US.
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Required Technical and Professional Expertise
In addition to your strong written and verbal communication skills (especially at the senior management level), you'll possess 5+ years of professional experience with the following...

  • Serving as a Business or Data Analyst and/or in a Business Operations role in a large, complex organization

  • Exposure to all aspects of data analytics including mining, generation and visualization

  • Highly proficient with MS PowerPoint and Excel with experience creating high quality, professional content for senior management and manipulating spreadsheets (lookups, Pivot tables, etc.) to emphasize both compliance and non-compliance across our strategy and operating model

  • Working and/or interest in developing strong foundational knowledge of IBM Cloud, AWS, Azure or GCP public cloud technologies

Preferred Technical and Professional Expertise

  • Highly functional skill set working with various analytical and workstream management tools and methodologies (Agile, Kanban, etc.), specifically with building dashboards (Tableau or Qlik)

  • Experience in telecom, health care and/or the financial services industry i.e. banking, capital markets, insurance

  • History of effective process engineering; ability to analyze workloads and determine most efficient method(s) of producing transformative outcomes

  • Experience driving process and timelines to onboard an ISV

About Business UnitDigitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client’s data, no matter where it resides, to respond to changing market dynamics.
Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries. IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
  • 12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
  • World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
  • Well-being programs to support mental and physical health.
  • Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
  • Select educational reimbursement opportunities.
  • Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
  • Giving and volunteer programs to benefit charitable organizations and local communities.
  • Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.