Analyst Relations Associate, IBM Services

Uncover and transform insights into creative experiences that matter to your customers. Make every touchpoint an opportunity to engage. As a Marketing Professional at IBM, you will create stories that cut through noise and have an impact on your audience. IBM is trailblazing the Agile Marketing approach, allowing you to work with speed, adaptability and creativity to uncover insights and deliver experiences that matter to your customers.
Your Role and Responsibilities
Preferred Location: Boston, New York - NYC and Armonk area, Austin, TX or Raleigh, NC
Analyst Relations is a strategic function that works with industry analysts and influencers that:
  • advise end-user technology buyers on vendor selection and IT strategy
  • track competitive intelligence, market share/growth, and make forecasts
  • influence media and investors, helping shape public perception
  • help companies like IBM position our offerings/solutions in the market by providing strategic advice and the voice of the customer.
This role is aligned to the Analyst Relations teams across Services and Industry. This role helps organize, simplify, and drive business processes so that the AR managers can focus on driving strategic outbound/inbound communication with analysts. The candidate will be a strong internal partner to AR leadership, focused on driving operational efficiency within the team and increasing AR’s visibility with analysts and IBM executives by delivering thoughtful and regular communication of AR value and outcomes in coordination with the AR operations team.
Candidate should have:
  • Expert project management skills, you keep your team organized, providing clarity and structure
  • The ability to manage multiple simultaneous projects, you can jump from topic to topic easily
  • Strong attention to detail, you chase tasks until completion and always follow-up
  • A natural tendency to be proactive, you know the needs of the teams and get creative when opportunities arise to help your teammates
  • Great communication skills, more importantly you know when to listen and when to lead
  • An ability to build consensus, helping your team see the value in new and innovative ways of working
  • A desire to grow in the Analyst Relations profession and learn from the industry’s best talent

  • Collect and organize analyst-ready content/collateral, help feed into IBM’s internal and external community sites
  • Schedule on-going engagements for AR/BUs stakeholders, build a regular cadence with analysts
  • Be a central coordination point for BU-level reporting of AR outcomes, upcoming activity, events
  • Help synthesize analyst research, document “sparklers”
  • Manage data and reporting of key performance metrics
  • Surface and document best practices for inclusion in IBM’s AR playbook
  • Act as the primary interface with the AR Operations team for your businesses
  • Drive central business operations best practices into your supported teams

Required Technical and Professional Expertise
  • 5+ years professional experience
  • 2+ years’ experience in analyst relations, marketing, communications
  • Experience working in the enterprise technology industry

Preferred Technical and Professional Expertise
  • Experience in program/project management and/or professional certifications
  • Experience with original content creation and executive communications
  • KCG or IIAR certified as an analyst relations professional

About Business UnitIBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.
Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countriesIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
  • 12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
  • World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
  • Well-being programs to support mental and physical health.
  • Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
  • Select educational reimbursement opportunities.
  • Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
  • Giving and volunteer programs to benefit charitable organizations and local communities.
  • Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.