Flexport

Engineering Manager, Customer Experience

Flexport

January 16, 2021

San Francisco, CA, US


Build the first modern logistics platform
The opportunity:
Flexport is building the first modern logistics platform to make global trade easier for everyone. We are solving complex problems on a global scale, and disrupting a multi-trillion dollar industry that has remained stubbornly unchanged.
With offices on three continents, our team is as global as our client base and we're excited to continue building a product and service they love. Wherever you are, whichever role you play, you're guaranteed to share your day with committed, encouraging, and resourceful team members.
We're looking for an Engineering Manager to help develop products that are at the forefront of reshaping the entire logistics & supply chain industries. You'll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You'll have the opportunity to reshape an industry by creating the new operating system for global trade.
You will
  • Lead, mentor and coach a group of talented engineers, and help them to progress in their careers.
  • Empower the engineering team to achieve a high level of technical productivity, reliability, and simplicity
  • Create the engineering roadmap, and own the technical landscape for the systems driving Order Management as well as Reporting & Analytics at Flexport.
  • Expertly design and own technical solutions for broad or complex requirements with insightful, strategic approaches
  • Work closely with our business partners and the product manager to distill complex business problems into robust technical solutions.
  • Recruit new engineers to continue to expand our teams.
You should have
  • At least 3 years of experience managing a team of engineers.
  • Ability to set technical vision for larger projects.
  • Ability to work well with others and collaborate across teams.
  • Have experience hiring and building diverse and inclusive teams.
  • Strong analytical problem-solving skills.
Our stack:
Our continuous releases are integrated with Buildkite and Github. On the frontend, we create our views with React, manage the flow of data with GraphQL/Relay, and test our application with Jest. On the backend, we're in the process of decoupling our monolithic Rails app and moving to services. Our data is persisted in Postgres and Redis. Our stack is hosted on AWS using Docker.
Engineering Culture and Values:
Check out our Key Values profile
About Flexport:
We believe global trade can move the human race forward. That's why it's our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We're excited about the three big ways we're moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.
Worried about not having any freight forwarding experience?
  • Don't be! We're building the first Operating System for Global Trade. That's why it's incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
  • What's freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it's what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
  • We know this industry is complex. That's why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated, and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, creed, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.