Facebook

Terminology Manager

Facebook

September 15, 2021

The Content Operations team is hiring a Terminology Manager to partner with content creators in Global Business Marketing (GBM) to help drive more consistent and high-quality sales and marketing content. Our Terminology Manager will make it easier for content creators to deliver accurate and concise content and translations by enabling them to access the tools and processes that bring accuracy to life. You will educate marketers on the role of terminology, and train them on tools and processes, while directly maintaining and scaling a robust term base. You will also partner with teams across Facebook, including Product Content Strategy and Internationalization, to develop and scale company-wide operating standards.
  • Deliver and scale ongoing terminology function across Global Business Marketing teams
  • Research and create terminology entries
  • Train and coordinate the activities of term contributors
  • Analyze and drive improvements to content quality measurement with terminology tools
  • Create and hone processes with partners to help scale the terminology program
  • Participate in Facebook’s broader terminology and content strategy communities to help shape mutually beneficial programs across the company
  • Work directly with Internationalization team to hone and evolve process solutions that improve translation while also serving source language creators
  • 8+ years experience working with content, including development of style guides and terminology
  • Experience with terminology in a corporate function (marketing, product, etc.)
  • Experience working with Acrolinx
  • Information architecture or knowledge management experience
  • Experience working cross-functionally and building consensus
  • Please include a link to samples of your content work that demonstrate your skills at research and documentation, for example, white papers, style guides, or procedural content
  • A degree in Library Science, Information Architecture or a related field
  • Experience with business to business technology marketing, the common forms of content used, and experience managing terms for that content
  • Experience as a program manager
  • Experience working with localization and translations
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