Facebook

LATAM Administrative Specialist

Facebook

June 11, 2021

Facebook is seeking an Administrative Specialist to join our Sao Paulo Brazil based Global Administrative Specialist Program (ASP) team. This role will support complex and high-volume calendaring, travel planning, and managing expense reports for up to six clients (leaders). The Admin Specialists provide remote support to clients across the Company and its locations. This role is full-time and located in Sao Paulo.
  • Provide remote high-volume calendaring, travel, and expense support
  • Provide Admin services during designated support hours
  • Manage complex calendars for multiple clients in multiple locations
  • Schedule internal and external meetings for multiple clients
  • Schedule and manage recurring and ad-hoc meetings and room bookings across campuses
  • Learn and utilize internal and external tools to provide calendar support
  • Establish ongoing relationship and communications with clients to learn business priorities and apply to support
  • Partner with clients and other Administrative Assistants for meeting coordination
  • Provide proactive time management recommendations to clients
  • Coordinate domestic and international travel arrangements via Concur
  • Prepare and submit corporate card expense reports
  • Maintain program scope of support within agreed-upon service level agreements
  • Educate and inform clients on program goals, scope and service level agreements
  • Draft and send communications to clients about transitions or changes in support
  • Provide coverage support for Administrative Specialists colleagues
  • Collaborate with global Admin Specialist colleagues on best practices and knowledge sharing
  • 2+ years of experience providing administrative support to 2 or more executives
  • 2+ years of experience managing calendars for 2 or more executives
  • 1+ years of experience coordinating travel logistics on behalf of 2 or more executives
  • 1+ years of experience managing expense reports
  • Experience prioritizing multiple tasks and activities
  • Experience with Microsoft Office
  • Experience exercising judgment and discretion while utilizing company policies and practices to determine appropriate action
  • Experience with video chat/conferencing tools like Facebook Rooms, Bluejeans and Zoom
  • Portuguese and English fluency
  • 1+ years customer service experience
  • 1+ years high-volume coordination experience (shared services, recruiting coordination)
  • Experience building relationships across a larger company
  • Spanish fluency
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.