Staff Technical Program Manager


April 29, 2021

Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. As an Etsy employee, you’ll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.
Job Description
We are looking for two experienced Technical Program Managers (General and Apps) with strong backgrounds in Lean/Agile software development to lead exciting technology changes in an environment of rapid, iterative implementation!
General: Do you have consulting experience solving a wide variety of problems, preferably at companies who are in the process of significant scaling? This role is expected to work across a range of high priority projects and programs that are technically complex, and cross-functional in nature between Engineering and Product, Finance, Legal, Marketing and other key partners at the company. This role is designed to be flexible by design, meaning its focus will change over time as business priorities shift and we understand where TPM can have the most impact.
Apps: Do you have experience working with teams who develop mobile apps? The focus of this role is to oversee the regular operations and communications of Etsy's Apps Org, as well as the delivery of specific projects and programs that improve how our teams develop our mobile apps.
The TPM Team’s mission is to Empower teams to meet their ambitious goals. We do this by:

  • Ensuring teams have and execute against well-organized, clearly communicated, actionable plans

  • Helping teams establish, iterate, and reflect on their process

  • Furthering the practice of TPM at Etsy and industry-wide

About the Role

  • Project & Program Management: Lead efforts to identify and manage intricate dependencies, mitigate risks and issues, and build clear lines of communication across teams. Successfully engage with engineers, managers, directors, external representatives, and/or other partners to deliver on project objectives. Ensure the organization has a consistent and clear voice around goals, priorities, progress, and accomplishments.

  • Process Improvement: Actively promote and enable consistent engineering processes and Agile practices, with an emphasis on continuous improvement and self reflection. Focus on consistency across and between teams that promotes alignment and collaboration throughout the organization.

  • Strategic Planning and Operations: Organize and coordinate the team’s planning and goal setting processes, enabling the organization to meet the company wide guidelines and timelines. Help leadership align priorities across the org to create more significant impact.

  • Advancement of TPM Practices: Enthusiastically add to and promote our TPM Community of Practice where we share insights, tools, templates, and lessons learned.

Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.
About You

  • 10+ years of proven success in technical project management. At least 5 of which include hands-on experience as part of Scrum or Kanban software development team.

  • A continuous learner who is passionate about the work. Digging deeper to understand root causes. Adapting easily to a continuously evolving environment.

  • Take initiative. Demonstrate a presence at the leadership level. Lead in a way that accepts responsibility without presuming authority. Model confidence, transparency, and humility.

  • Establish an optimistic and collaborative culture across all levels. Value diversity and promote an inclusive and blameless environment.

  • An expert communicator with demonstrated excellent verbal and written communication skills. Able to quickly distill core issues into succinct and tailored messages for audiences across all management levels.

  • Technically strong. Have a deep understanding of and experience with the Software Development Lifecycle (SDLC).

Additional Information
*What's Next*If you're interested in joining the team at Etsy, please send a coverletter and resume telling us why you'd be right for the position. As you?vehopefully seen already, Etsy is a place that values individuality andvariety. We don?t want you to be like everyone else ? we want you to belike you! So write to us and tell us what you?re all about.
*Our Promise*At Etsy, we believe that a diverse, equitable and inclusive workplace makesus a more relevant, more competitive, and more resilient company. Weencourage people from all backgrounds, ages, abilities, and experiences toapply. Etsy is an equal opportunity employer. We do not discriminate on thebasis of race, color, ancestry, religion, national origin, sexualorientation, age, citizenship, marital or family status, disability,gender, gender identity or expression, pregnancy or caregiver status,veteran status, or any other legally protected status. We will ensure thatindividuals with disabilities are provided reasonable accommodations toparticipate in the job application and interview process, to performessential job functions, and to receive other benefits and privileges ofemployment. While Etsy supports visa sponsorship, sponsorship opportunitiesmay be limited to certain roles and skillsets.