Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. As an Etsy employee, you’ll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.
We are looking for an Analytics Management professional to lead analytics teams that support our Product Organization. In this role, you and your team will employ complex analysis and industry-leading measurement techniques to shape the strategy and operational processes of these groups. Your team’s work is foundational to Etsy’s dedication to building a world-class experience for the millions of buyers and sellers in the Etsy community.
As a Senior Analytics Manager, you will work to ensure your team is consistently delivering clear insights while providing access to metrics, data, and tools needed for decision-making and optimization at all levels of the Product Organization. Your team encompasses two critical areas the core Seller and Fulfillment experiences. The team’s analyses will help Etsy tackle complex challenges like predicting order delivery dates and understanding the long-term impact of a late delivery. On the Seller side, the team is digging into complex problems such as how to incentivize Sellers to take actions to grow their buyer base and deliver a stellar experience. Do you find joy in leading analytics teams and providing insight into patterns of customer behavior? If so, this could be the perfect match.
This is a full-time position located in Brooklyn, reporting to the Director of Product Analytics & Strategic Finance.
About the Role
In this role you will:
Lead a team of data scientists, providing guidance on specific analyses, career development, and novel analytical techniques
Work closely and collaboratively with Fulfillment and Seller team management to develop strategies that balance short and long-term goals as the opportunities facing our marketplace evolve, and we continue to innovate and grow at a rapid pace
Define metric-focused goals around fulfillment, seller performance, and operational efficiency to guide your partner teams
Elevate the level of your team and your partners by bringing in external examples and industry perspective and ensuring we are continually refining our analytical toolkit
Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.
Ideally you'll bring:
Proven success leading Analytics or Data Science teams preferably with a focus on fulfillment or supply-side dynamics in a retail/marketplace setting
Experience employing analytics to guide Product development and strategy, with expertise in areas like experimentation, exploratory analysis, metric development, etc.
Successful track record of distilling highly complex problems into narratives that are concise, action-focused, and memorable, and express your recommendations with both conviction and finesse
High proficiency with advanced analytical techniques and SQL, R and/or Python
Ability to communicate insights to senior executives verbally, visually, and in writing
A trust in and commitment to Etsy’s vision, mission and values
If you're interested in joining the team at Etsy, please send a cover letter and resume telling us why you'd be right for the position. As you’ve hopefully seen already, Etsy is a place that values individuality and variety. We don’t want you to be like everyone else — we want you to be like you! So write to us and tell us what you’re all about.Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.