July 21, 2021

The Global Payments, Billing & Risk (GPBR) function at eBay works to ensure great experiences when buyers and sellers come together and engage in commerce on the biggest marketplace in the world. This involves accurately understanding Payments & Risks on eBay. Identifying the opportunity areas and helping build scalable solutions to drive great user experience. This role is heavily cross-functional and ideal for candidates who enjoy both defining and solving complex problems, while getting deeply involved in the interworking’s of complex software systems.
eBay is looking for a Program Manager to be the driving strength to help execute and optimize the way we deliver a world-class payments & risk platform. You will understand customer requirements, and then be responsible for: crafting and driving the product delivery roadmaps and features. As a leader with vision you will also set the tone, standards, mechanisms and processes for how the company works.
One of the key responsibilities is to implement processes and methodologies that scale in a high change organization and deliver efficient and simplified product implementations to keep up with the business growth. You have a background in program management. You must also be adept in understanding the problem statement and its solution in its entirety which includes – developing business case, defining business critical processes, discovery, SOP’s, System design and have hands on experience managing and delivering such E2E portfolios. You must be an effective communicator, results driven, fast learner, highly analytical, able to work very effectively across multiple organizations, and adept at synthesizing a variety of technologies and capabilities into high quality, simple products and applications that developers and customers love.
Must Have:

  • 5+ years of proven experience as a program manager responsible for delivery of complex programs which include scalable distributed systems in a matrixed organization

  • Ability to communicate complex ideas and problems tailored to partner and audience

Nice to Have:

  • 7+ years of senior-level consulting experience in a global consulting firm

  • Setup governance for large and sophisticated programs

  • Hands on experience w/ JIRA, Wiki (Confluence)
Key Responsibilities:

  • Lead the project management activities for end-to-end delivery in close collaboration with the product, tech and business teams

  • Prioritize and supervise the progress of the portfolio against key objectives and results

  • Lead critical launches from inception to delivery and support post launch

  • Partner with Business and Technology leadership to establish a solid understanding of the vision, purpose and expected business benefits of a program to deliver customer delight. Ensure measurable achievements, metrics and KPIs are defined, tracked and aligned to company goals and objectives

  • Effectively identify, and manage and connect with partners across the organization

  • Effectively communicate status to various partners including key senior leadership

  • Design, facilitate and lead various workshops with various partners

  • Assess existing Agile and PMO processes, structures and work continuously to improve them

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.
Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/
eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com. We will make every effort to respond to your request for disability assistance as soon as possible.