Summary: The CAE team is a pre-sales resource providing deep technical support to the field sales teams, PowerScale SEs and partner community. We are a conduit to and from the field to Engineering, Product Management, Technical Marketing, the Solutions Alliances team and executive staff. We maintain close ties with our counterparts on the CSE team, leveraging their skills and contacts when needed in order to provide answers to difficult technical questions posed by Dell EMC’s customers.
Deep technical experts on PowerScale and NAS Industry
Trusted technical advisor to Isilon’s customers and field sales teams
Serve as the pre-sales escalation resource for Isilon SEs
Ensuring the technical win
Core Job Functions:
Acting as a two-way conduit between the field & customers and Engineering, Product Marketing, Technical Marketing, Professional Services, etc.
Consulting on Corporate initiatives and channeling product and program information from Corporate to the field - new release rollouts, workstreams, documentation, majors program, etc.
Working with Engineering, PMs and leading edge customers to be on the forefront of new technologies, applications and workflows
Providing deep technical resources beyond the NAS SE organization
Being the trusted technical advisors to Corporate and Field sales
Mentoring and enablement of field SEs (NAS SEs, core SEs and partner SEs)
Aligning with NAS SE management, PowerScale Sales management, BUS (Channel Enablement), Core Sales, etc.
Supporting strategic POC engagements
Providing detailed roadmap information to field sales and our customers
Strategic engagement in EBCs, QBRs, forums, etc.
Being an extension of the Field CTO Office
Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
Application closing date: September 30, 2021
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.
Requirements - 10 years of technical pre-sales or services experiece. Extensive knowledge of NAS technologies, file protocols (NFS, SMB, etc.) and networking.