Dell Technologies

Order Management Specialist

Dell Technologies

June 10, 2021

Order Management Specialist
It’s not just our products that break the mold. The way we fulfil orders to our customers does too. Our Order Management team takes charge of the end-to-end order management and processing of products, services and solutions received via sales staff and direct customers. We verify and review the accuracy of online and offline orders and determine the appropriate method of order processing to support the needs of the business.
Join us to do the best work of your career and make a profound social impact as an Order Management Specialist on our Order Management team in Casablanca.
What you’ll achieve
As an Order Management Specialist, you will be responsible for the end-to-end order management and processing of products, services and solutions received via sales staff and direct customers to ensure a level of quality and productivity in processing, while leading team goals through work coordination.
You will:

  • Manage orders while ensuring a high level of quality and productivity in processing

  • Lead the team's objectives through coordination of work

  • Support the team in solving the most complex problems

  • Work on complex projects involving order entry, deployments, online services and departments involved in support functions, statistics, documentation of policies and procedures, reporting and research, and occasional order entry

  • May be involved in workflow distribution and quota allocations

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements

  • Excellent communication skills in French and good command of English

  • Minimum 12 months of professional experience with minimum 6 months in Order Management is required, Global Portal is a plus

  • Strong problem-solving skills

  • Knowledge of appropriate networks, products and protocols

Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030here.
Application closing date: 16th June 2021
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.
Job ID: R108477