Dell Technologies

Manager 2, Resource Deployment Manager

Dell Technologies

June 10, 2021


Manager 2, Resource Deployment Manager
Delivering technology for a changing world calls for a flexible workforce. Our Resource Deployment Manager team within Professional Services coordinates, plans and schedules the requisite number of global professional services employees for client engagement projects within a defined geography or practice. Working with other Resource Managers to source and share additional resources, we collaborate in the development of processes and systems to track, identify, task and plan resources for project work.
Join us to do the best work of your career and make a profound social impact as a Manager on our Scheduling and Account services team in Draper, Utah.
What you’ll achieve
Delivering technology for a changing world calls for a flexible workforce. Our Resource Deployment Manager team within Professional Services coordinates, plans and schedules the requisite number of global professional services employees for client engagement projects within a defined geography or practice. Working with other Resource Managers to source and share additional resources, we collaborate in the development of processes and systems to track, identify, task and plan resources for project work.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements

  • Manage a team of 20-25 individual contributors and partner with Field and Account Management to assure qualified resources are assigned to customer engagements

  • Execute departmental goals and plans for the team

  • Lead regional projects where the desired outcome is clearly defined

  • Handle and resolve complex customer issues

  • Provide input into the development of Scheduling & Account Services personnel, engagement policies, procedures, standards and strategies through participation in management meetings

Desirable Requirements

  • Bachelor’s degree or higher in technology or business field

  • 8+ years of relevant project management experience or equivalent combination of education and work experience with 2 or more of those years being in a managerial/leadership role

  • Managerial/leadership experience with the ability to lead, motivate and direct a workgroup

  • Knowledge of Dell Technologies High-End Storage products

  • Data analysis tools as well as strong customer service skills, analytical skills and proficiency in Microsoft Office

Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.
Application closing date: 10 July 2021
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.
Job ID: R110793