Dell Technologies

Change Management Senior Manager (Remote within USA)

Dell Technologies

July 22, 2021


Change Management Senior Manager (Remote within USA)
Join us to do the best work of your career and make a profound social impact as Change Management Senior Manager (Remote within USA) on our Business Operations team in Services at Dell Technologies.
What You Will Love About This Job
As Change Management Senior Manager, you will report organizationally into Services Operations Organization. The mission for this role is to provide a framework and approach to support Dell Technologies Services organization to prepare, plan for and adopt new technology and new ways of working to ensure the change is sustained and reinforced.
You will

  • Design, plan, and gain stakeholder and executive buy in change management strategies for projects and/or change initiatives

  • Identify risks and develop risk mitigation tactics whilst managing anticipated resistance to change.

  • Work with people across all levels of an organization to provide support and coaching advice to execs and people managers to help them instill change in their teams, as well as directly supporting project teams during the transition period.

  • Mentor, develop and retain key talent within the change management team ensuring each individual team member is realizing their potential.

  • Contribute to the strategic development and growth of change management team

We’re proud to be in the solutions business at Dell Technologies. And our business solutions are built on deep analysis and insight. Our Business Operations team within Business Support develops solutions to current and future challenges. We support activities ranging from marketing and manufacturing to maintenance and more. We define scope and objectives based on a thorough understanding of end users, business needs and processes. From analyzing, evaluating and documenting requirements through to specifying solutions, we strive to improve processes and maximize potential.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements

  • 12+ years of relevant experience with a Bachelor's degree or equivalent combination of education and work experience, including 4+ years managerial/leadership experience; Experience to include:

  • Team Ambassador with Strategic & Visionary thinking; Innovative service design thinking; Proficiency with change management methodologies and tools along with a Process/ Structure oriented mindset

  • Successful experience guiding, developing and monitoring a seasoned team of program managers; Experience hiring and retaining top talent

  • Experience driving Results/Outcomes & Programs to closure; Demonstrated ability to work independently and as part of a team while providing task oriented direction to others in order to complete projects within required timeframes; Fine attention to detail along with ability to self-regulate, self-motivate and self-prioritize

  • Organizational Agility; Cross functional Collaboration; Adept at building liaisons while work cross functionally with other organizations; Experience in successful collaboration for a common agenda/goal and achieving results

  • Stellar communication skills verbally, in writing, and in presentations to Executive audiences; Demonstrated ability to summarize/net out for executive consumption in a storyboard style along with being able to deep dive into details as needed; Art of influence / persuasion without authority

Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.
Application closing date: August 2021
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.
Job ID: R122182