Delivery Hero

Senior Product Manager - Retention (Core Ordering) (f/m/d)

Delivery Hero

June 10, 2021


Senior Product Manager - Retention (Core Order)
Want to be a hero? - Join the #1 Global Leader in Online Food Delivery and help us impact millions of peoples' lives across the globe.
We are looking for a Senior Product Manager (f/m/d) to join our retention domain.
Your mission will be to build an amazing ordering experience for our customers., Help our customers to keep track of their orderings and to build a personal and customer centric experience for returning customers.These products will power our global portfolio of brands incl. fFoodpanda, foodora, DámeJídlo, NetPincér and mjam.
You will be responsible for leading a talented squad of engineers, designers and analysts to create a reliable, delightful and flexible ordering experience to maintain the trust of millions of customers everyday, making them naturally come back to our platform.
Your mission:
Drive our global product strategy and vision for one of the products inside the retention domain:
Create and execute a product roadmap through close collaboration with senior leadership, logistics, analytics, design, operations and engineering teams.
Be the customers advocate, identify and translate customer and business needs into clear, well-defined technical requirements.
Establish business cases and projected return on investments to identify and prioritize opportunities.
Partner with Product teams across the Delivery Hero portfolio to communicate, manage and lead global initiatives.
Manage a set of globally distributed stakeholders.
Your heroic skills:
Must have
5+ years of proven track record in product management or related experience with a focus on software products and technologies within consumer facing products.
3+ years of working in a high scale and international environment. Impacting millions of users across a portfolio of products.
Excellent communication and stakeholder management skills.
Demonstrated ability to figure out solutions to ambiguous problems with many stakeholders, using data.
Demonstrated ownership over a product in a previous role, including responsibilities for backlog prioritization, goal-setting and go to market strategy setting.
A proven background in rigorous product experimentation is critical.
Understands complex topics and summarises them in a simple way for others.
Why Delivery Hero?
Develop your skills with your educational budget for conferences and external training.
Exchange ideas and meet fellow colleagues at regular meetups and learning exchanges
Join company parties, hackathons, cultural and sports events.
English is our working language, and our colleagues at Delivery Hero come from every corner of the globe, working in diverse, cross-cultural teams.
Save responsibly with our corporate pension scheme.
Enjoy massages, get your haircut in the office, join our free yoga classes or take a timeout in our nap room.
And a lot more...
About us:
Delivery Hero Product is playing an exceptional role in the large growth of our company. Our Product teams leverage a diverse stack to create cutting-edge solutions which cover the full customer experience - starting with a great online search experience and ending with a real-time delivery at your doorstep.
Read about the latest updates from our Tech & Product teams on our blog.
Delivery Hero is building the next generation global on-demand delivery platform. We have grown rapidly from inception in 2011 to become the world's largest food-ordering network and we’re now innovating and creating new verticals such as groceries, pharmacies, flowers and other convenience articles in multiple markets.
Our awesome international team already operates in 40+ countries worldwide and we are exclusively looking for the best people to join us on our mission to ‘always deliver an amazing experience.’
At Delivery Hero, we believe diversity and representation are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or any other aspect that makes you, you.
Have we caught your attention? If you are looking for an environment where our company DNA is defined by our values, please send us your CV.