Delivery Hero

Product Analyst - Rider Management (f/m/d)

Delivery Hero

July 21, 2021


At Delivery Hero, we are building products to deliver an amazing end-to-end experience for our users. From rider recruiting and rider communication flows to rider staffing, rider HR and rider payments, we are building an integrated stack to deliver quick, effective resolution for both riders and managers to plan their work.
We are looking for a Product Analyst - Rider Management (f/m/d), to join our team and partner with product managers to enable data driven product development. If you're a creative problem solver who is eager to deliver solutions and hungry for a new adventure, an international workplace is waiting for you in the heart of Berlin!
You will have end-to-end ownership of data: define tracking requirements and KPI frameworks, set up A/B tests, analyse large datasets to provide actionable insights, and communicate the results to relevant stakeholders.
Your mission:

  • Drive data mindset in the team, guide methodology, support and execute testing, and be a quality gatekeeper on data leading to product decisions

  • Develop in-depth analytical understanding for what drives growth for the product and how it can be improved

  • Leverage insights from data by providing analyses, reports and dashboards for product management and service operations

  • Use quantitative analysis to see beyond the numbers and understand what drives our customer experience, providing insights to help product managers, designers, and engineers to decide which features to build and why

  • Own data projects from collection to operationalization

  • Be the voice of data and shape the product roadmap by proactively identifying risks and opportunities

  • Work with structured and semi-structured data from different data sources and different products

Your Heroic skills:

  • You have 3+ years experience as an analyst working for internet companies

  • Excellent communication skills in English, both written and oral

  • Data Analysis: strong experience in SQL; ideally BigQuery

  • Tracking Technologies: Google Analytics (Preferably IQ certified) or similar alternatives e.g. Adobe Analytics/Omniture, SnowPlow, etc.

  • Tag Management Systems: Preferably Google Tag Manager or similar alternatives e.g. Tealium, Adobe Dynamic Tag Management, etc.

  • Data Visualization Technologies: Tableau or similar alternatives e.g. Google Data Studio, Looker, PowerBI, QlikView, etc.

Nice to have:

  • Experience with data manipulation in additional languages, e.g. Python, R

  • A/B Testing: Experience designing experiments and analyzing results with a solid background in statistics

Why Delivery Hero?

  • Exchange ideas and meet fellow developers in our active guilds and through our global tech & product community

  • We offer visa & relocation support globally to our permanent employees

  • Enjoy our free online yoga classes and a subsidized Urban Sports Club or Gympass membership

  • Take care of your mental and emotional well-being with our free Headspace subscription and unlimited access to our Employee Assistance Program

  • Participate in our health campaigns such as seasonal flu vaccines

  • Benefit from BVG subsidy or join our Bike rental program

  • Join the global market leader and a publicly listed company with a competitive remuneration package

  • Develop your skills with your personal educational budget for conferences and external trainings

  • Access our e-learning platform MyAcademy, participate in our various inhouse trainings, and learn German in our free classes

  • Save responsibly with our attractive corporate pension options

  • Join company parties, team, cultural and sports events - due to the current situation on a virtual basis

Have we caught your attention? If you are looking for an environment where our company DNA is defined by our values and People Leadership Principles, please send us your CV & Cover Letter.
We’re looking forward to your application!
About us:
Learn more about our diverse stack and what our teams are working on by visiting our Tech & Product blog and our Tech Talk Youtube channel.
Delivery Hero is building the next generation global on-demand delivery platform. We have grown rapidly from inception in 2011 to become one of the leading global online food ordering and delivery platforms and are now innovating and creating new services such as groceries, pharmacies, and other convenience articles in multiple markets.
Our awesome international team already operates in 40+ countries worldwide and we are looking for the most talented people to join us on our mission to ‘always deliver an amazing experience'.
At Delivery Hero, we believe diversity and representation is key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or any other aspect that makes you, you.
We’re looking forward to your application!