foodpanda is on an ambitious mission - curating and delivering Germany’s best neighbourhood restaurants, stores and groceries right to the door.
We're changing the delivery landscape in Germany by providing everything people want and need, fast, and from one app. From favourite restaurants, to fresh groceries and local shops, we are connecting people to their neighbourhoods like never before.
We wouldn't be able to do this without an amazing network of dedicated riders, passionate partners and driven employees from across the globe. We’re looking to hire our first team-mates, to join our founding team as we kick off our journey to become Germany’s first choice for delivery.
Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 663 million orders in Q1 2021 and operating in 50+ markets in the world, with 29,000 employees and approximately 700,000 riders globally.
We're currently looking for a Fleet Manager (f/m/d) to join our Rider Operations teams in Berlin, Hamburg, Frankfurt and Munich.
What's on the menu for you:
You will be responsible for max 300 riders from their day one
Onboarding of new riders (introduction, support for first shifts => develop every applicant to a top performer)
It will be one of your key tasks to improve the performance and compliance of your riders by checking and analysing KPIs
Stay in contact with your team and offer support when needed
Oversee the contract management of your riders
We encourage you to take responsibility for continuous improvement of processes for the whole fleet operations department
Adjust the automated shift planning when needed
What you can bring to the table:
The riders choose our company as a great place to work
The riders should always deliver an amazing experience to our customers
The riders are the face of the company
What we can offer you:
We are searching for people that are very hands on
You should have good analytical skills
We live the “riders first” approach. So you should have a very good empathy
As there will be always more tasks than time it’s required to be very structured, stress resistant and capable to manage your time
Basic excel and data management skills
Preferably you gained first experience in managing people
If you are riding a bike, it's a plus
Good communication in English and German
Have we caught your attention?
A vibrant and international team with multicultural and diverse backgrounds
Solving challenges with inspiring colleagues in an all hands-on deck environment
We take care of our employees and offer flexible working hours with the option of working from home in Berlin as well as from our office
Join the global market leader and a publicly listed DAX company with a competitive remuneration package and a lot of career & development opportunities
This is an opportunity to work in a fast paced startup environment backed and funded by a DAX listed company (the best of both worlds!)
Competitive package, incentives, allowances, food perks
Join company parties, team, cultural and sports events - due to the current situation on a virtual basis
If you are looking for an environment where our company DNA is defined by our values, please send us your CV