DataDog

Marketing Communications Associate

DataDog

April 6, 2021

New York, NY, US

The Team:
We are a fast-moving, analytically driven B2B marketing team. We show innovative companies how they can improve their applications and get to market faster. We release countless features every month, host hundreds of virtual events and eventually will be back at doing hundreds of in person events, thousands of marketing campaigns, research and evangelize ideas that move our industry forward, and more.
The Opportunity:
We are seeking a candidate to join Datadog’s Marketing team and assist with ongoing sourcing and analysis of customer reviews for review sites. In this role, you’ll help manage Datadog’s presence on B2B technology review sites such as Gartner Peer Insights, G2, TrustRadius, IT Central Station and others.
The successful candidate must have excellent communications skills, be creative and results oriented, accountable and enjoys driving engagement with customers.
You Will:
Work closely with the CSM (Customer Success Manager) team to collate, group and actively source customer reviews to be published on review sites
Stay current on review sites’ knowledge, trends and best practices; build relationships with review sites owners/organizations
Moderate, where possible, user-generated content, engage with reviews and follow up on comments as needed
Explore various ways to use and/or repurpose review content so it can be used in other marketing teams to support the buyer’s journey
Generate and share analytical reports covering the health and success metrics of review sites monthly, quarterly and annually
You Are:
An experienced professional with 1-3 years of sales or customer success/support related experience
A strong communicator (written and verbal) with excellent project management skills and an eye for detail
Creative, articulate and engaging
A proven team player and collaborator with the ability to work effectively with cross-functional teams
Continually seeking opportunities to learn and problem solve
Equal Opportunity at Datadog:
Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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