Capgemini

Knowledge Management | 4 to 6 years | Bengaluru & Delhi

Capgemini

September 14, 2021

Job Description
  • Ensuring knowledge is created, authenticated and approved in accordance with the knowledge management process
  • Management of existing and new knowledge documents
  • Promotion of training of the knowledge management tool
  • Regular reporting of the knowledge management tool accordingly to best practices and client requirements;
  • Building and maintaining effective working relationships with Knowledge stakeholders;
  • Developing and maintaining an understanding of the business service requirements
  • Maintaining up to date Knowledge Management work instructions and procedures accordingly to knowledge management best practices;
  • Supporting team by ensuring quality and trainings;
  • Support in preparation of knowledge gathering and training plans, accordingly to assigned tasks;
  • Designing and delivery of identified trainings under supervision.
Primary Skill
  • Knowledge Management
Secondary Skill
  • Service Centre knowledge