Bosch Group

eCommerce / System Analyst

Bosch Group

September 14, 2021

Company Description
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.
Position your career for long term success by joining the world's most admired motor vehicle parts supplier as ranked by Fortune for the third consecutive year.
Job Description
As an eCommerce / System Analyst, you will be part of the Order to Cash (O2C) team. You will be responsible for the set-up of standardized order to cash processes to support sales & customer service department in achieving internal targets. You will provide consultancy to drive process integration and optimizations with customers across North America.
You will also enable excellent operations, using lean and efficient processes that are standardized in a worldwide process landscape, driven by common efficiency targets and prioritized activities.
  • Responsible for current E-commerce /B2B website including troubleshooting, testing new features, customer setup & training.
  • Responsible for developing new B2B strategy by closely working with customers, customer service, IT & relevant cross functional teams. Also responsible for implementing next generation E-commerce solution
  • Expert in SAP SD module & responsible for training, and 2nd level support to customers. Apply your functional and technical expertise with the development team to architect new solutions to satisfy business challenges
  • Deploy new and updated EDI configurations, maps, and processes for customers.
  • Work with Customer Service and Application Development teams to establish EDI standards and to test new document translations, mappings and implementation.
  • Provide new business requirements to IT, e-Commerce, to support customer´s requirements. Support, test, and implement new solutions and provide basic training.
  • Responsible for testing topics during ERP upgrades & Developments
  • Expertise in supply chain solutions, order to cash systems, system modules, system interactions & dependencies, process flows, system integration patterns.
  • Conduct in-depth research to support data analytics. Lead analysis of business and technical problems and works with the team to create innovative solutions.
  • Effectively analyze customer’s business issues in assigned areas & propose solutions
  • Demonstrate experience in gathering data, structuring analysis, synthesizing results and presenting conclusions and recommendations.
  • Provide consultancy to drive system/process integration and optimizations with customers in North America.
  • Identify improvement areas and facilitate corrective actions through resolution, training, and workshops
  • Work with the Regional Process Consultant to review and coordinate Business Requirements

Qualifications
  • Bachelor’s Degree in Business, Supply Chain, or similar focus required
  • 3+ years of experience in customer service, order to cash processes or supply chain functions
  • SAP SD module experience, experience with EDI platforms & E-commerce solutions strongly preferred.
  • Ability to handle multiple tasks and projects at the same time
  • Demonstrated excellent analytical and statistical skills
  • Excellent communication skills and strategic approach
  • Proven track record of meeting commitments with the highest standards of ethics and integrity
  • Ability to clearly define problems, collect data, establish facts and draw valid conclusions
  • Strong analytical, troubleshooting, problem-solving and follow-through abilities, ability to navigate through ambiguous requirements
  • Demonstrated verbal and written communication skills allowing to work in collaborative environment, with the ability to interface with Business and Technology organizations
  • Excellent PC skills (MS Office Suite: PowerPoint, Excel, Word, Access, Microsoft Project)

This position is for U.S. work authorized individuals only. Sponsorship for work authorization is not available
Additional Information
By choice, we are committed to a diverse workforce-EOE/Protected Veteran/Disabled