June 11, 2021

You’ll do more than the expected. You’ll do the unexpected.
As Recruiter you will be responsible for strategically executing the end-to-end hiring process for Technologies and D igital Analytics in the UK, while ensuring superior candidate and Hiring Leader experience. You will execute the sourcing, screening, assessment, interview, and offer processes in order to acquire the best candidates with speed and quality. You will be a talent champion who can actively stay connected to a robust pipeline of candidates, maintain long-term candidate relationships, and energetically sell the role and the AXP brand. Reporting into the Recruitment Manager, you will assist in driving best practice across the recruitment lifecycle.
Here’s just some of what you’ll do in this role:

  • Demonstrate business acumen and understanding of American Express lines of business

  • Communicate trends, market intelligence insights and provide proactive recruitment guidance to drive future recruitment activity with a deep understanding of the technology segment

  • Be a subject matter expert in recruitment at American Express with clear understanding of the global recruitment process and policy

  • Own full lifecycle recruitment activities for UK Technology, ensuring superior candidate experience, while staying abreast of new hiring practices and trends

  • Enact broader GTA recruitment strategy to ensure delivery of qualified and diverse talent

  • Master operational excellence by leveraging available technologies to maximize efficiency and quality to accomplish the delivery plan

  • Source and identify talent through traditional and non-traditional sourcing channels, while building and maintaining robust active and passive candidate pipeline

  • Use specialist market/industry knowledge to assist with development and ongoing management of pre-qualified candidate talent pools using CRM

  • Recommend and drive improvements to the local sourcing strategy and pipeline by actively interfacing with GTA Manager

  • Work with Hiring Leaders to manage hiring volume and headcount goals, gathers key input for candidate slates

  • Update and post jobs, manage talent pools and requisitions, and disposition candidates

  • Conduct first round interview, intake meetings, interview debriefs, and review assessments. Provide feedback on candidates and influence hiring decisions

  • Structure new offers, working with compensation team to determine appropriate packages, negotiate offer, and make offer edits as necessary

  • Partner with employee relations, legal, background verification team, etc. to provide end-to-end service to candidates and Hiring Leaders

  • Communicate proactively and in a timely manner with candidates, providing details on the selection process and Hiring Leader feedback

  • As directed by Recruitment Manager assist with or lead development and delivery of ad-hoc or recruitment projects and initiatives

  • Support recruitment activities in EMEA markets outside UK as required
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

  • Excellent communication, collaboration, influencing, and problem-solving skills

  • Technology and Digital Analytics industry-specific knowledge

  • Ability to effectively develop and manage relationships

  • Ability to effectively partner with ancillary groups supporting TA processes

  • Ability to make logical decisions in a complex environment

  • Ability to work in a high volume environment, handle multiple tasks, and prioritize accordingly

  • Ability to influence at the highest levels

  • Enjoy finding and engaging with talent

  • Have a passion for service

Key Competencies

  • Persuasive communication and negotiation skills

  • Building collaborative relationships

  • Solutions-oriented

  • Service-oriented

  • Problem-solving skills

  • Excellent presentation, written, and verbal skills

Preferred Qualifications:
Minimum Requirements:

  • Significant related full lifecycle recruiting experience including direct sourcing (headhunting, developing talent pools, engaging with passive talent)

  • Experience of technology and d igital analytics recruitment is preferable

  • Experience in recruiting Analyst to Director level professionals

  • Experience utilizing current TA technologies (CRM and ATS)

  • Ability to interface with candidates in an engaging and persuasive manner

  • Ability to partner with, advise, and influence Hiring Leaders in a consultative manner to foster long-term relationships

Preferred Qualifications:

  • In-depth knowledge of the TA landscape in the technology or finance industry

  • Experience working in a compliance driven organization


  • Minimum Requirements:

  • University degree or equivalent experience

Additional Details:

  • Location: Belgrave House

  • Workplace Flexibility: Full time, flexible working options considered
Why American Express? There’s a difference between having a job and making a difference. Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express. Don’t make a difference without it. Don’t live life without it. To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.uk@aexp.com or 00800 83 000038 (free phone, subject to individual carrier charges). For Russia based candidates on 810 800 83 000038.