“You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.”
Your mission:
In this role, you will be directly responsible for signing up customers to various Kabbage solutions and assisting customers with activating that solution for the first time (e.g. processing their first payment, receiving their first deposit, pulling their first loan, etc). This role requires heavy telephone sales but it is not a cold call; you will be calling leads who have filled out an application or have responded through one of our marketing campaigns. Success in this role is measured by hitting and exceeding monthly sales goals, achieving daily metrics in a competitive yet collaborative environment.
What you'll be doing:
Prospecting new business through heavy telephone sales to warm leads
Diligently handle incoming calls - understand the customer's needs, overcome objections, handle rejection in stride and ultimately close the sale
Guide prospects through the application and/or onboarding process for each of the Kabbage solutions
Become an expert in the SMB landscape, you will understand the cash flow trends and successfully coach SMB owners on how to grow their revenues
5+ years of sales experience selling to SMBs
Past telephone sales experience
History of consistently exceeding monthly sales goals
Experience selling software, platform and/or SaaS solutions to SMBs
Has a desire to grow personally and professionally
Strong Negotiating and Prospecting Skills
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.