You Lead the Way. We’ve Got Your Back .
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
Ship products that enable small businesses to grow, simplify their finances, and pursue their passions. Work on a team alongside top-notch product managers, UX designers, engineers, and data scientists using modern technologies, lean methods, and design thinking practices.
What you'll be doing:
Elicit, analyze, specify, and validate the business needs of stakeholders for backend systems to support the Kabbage product suite.
Collaborate with stakeholders to define functionality.
Document user stories, business rules, use cases, and process flows for new features.
Document and communicate as-is and as-built capabilities
Participate and contribute in scrum ceremonies with engineering teams
Work alongside product managers to prioritize work for the development teams.
Lead projects from end-to-end. Build consensus while also identifying risks and removing roadblocks.
What you should have:
Assist with technical troubleshooting
What we're looking for in you:
- Experience in a business analyst, product owner, and/or technical product manager role.
- Experience working with engineers on large, complex production systems in an agile environment.
- Experience working in backend systems is a plus
- Experience working with databases and ETL jobs is a plus
Communication: Excellent written and oral communication skills. Communicates information, ideas, and concepts clearly.
Organization and Planning: Plans, organizes, and schedules in an efficient, productive manner; focuses on key priorities; manages time well.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
Operate Autonomously: Takes a project from ideation to delivery. Able to prioritize in ambiguous situations.
Proactivity: Always striving to deliver great products. Proactive, self-driven, curious, loves learning.
Flexibility/Adaptability: Cool with quickly changing priorities and conditions; copes effectively with complexity and change.
Persistence: Follows through on items without being managed. Resourceful, has grit, and a positive “can do” attitude.
Leadership: Sound interpersonal skills and proven ability to navigate in a cross-functional setup.