American Express

Manager-Operations / Banking

American Express

June 11, 2021


The Operations Manager is an integral part of Enterprise Bank Servicing and is responsible for the oversight and regulatory adherence on all banking servicing processes that include Acquisition/Servicing/Fraud and Legal that is completed within EBS Operations for American Express National Bank.
These teams process high volumes of pended applications, fraud alerts, Legal request e.g. levy/garnishments/name change etc. and a variety of other servicing customer correspondence for the AMEX Savings products and that of its affiliates within American Express National Bank.