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At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
Positions in Risk Management lead the development of credit, operational, enterprise, and fraud policies designed to profitably grow the portfolio, while ensuring excellent customer experience. These policies utilize mathematical models and other techniques to understand and predict customer behavior. At the analyst level, the employee is beginning to develop expertise in the field. Receives general instruction on moderately complex problems and issues.
The position will report into the Director, Compromise and will need to work with various business partners across the organization. To succeed in the role, the incumbent needs to have a very good blend of analytical skills, innovative thinking, project management and relationship building skills.
Primary responsibilities will include:
•Develop best-in-class business strategies in fraud risk management
•Enhance fraud management decisions through analytics and new capabilities
•Create fraud risk strategies to improve the customer experience
•Monitor the effectiveness of fraud risk strategies and identify emerging trends
- Bachelor's Degree or 2 years of work experience.
- Minimum Experience Requirement: 6+ months of experience.
“Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.”
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.