July 21, 2021

  • 7+ years of experience working directly with engineering teams
  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
  • 5+ years of technical program management experience
  • 7+ years of experience in a related industry, including hands-on management of large, cross-functional software projects
  • Experience building processes, project management, and release schedules, and employing effective risk management to large programs
  • Experience in building ML-related software projects
  • Product development experience
  • Bachelors degree in computer science, engineering or a related technical discipline
Alexa AI organization’s mission is to “Invent AI capabilities to complete customer interactions naturally and without any friction, anytime and anywhere”. Our Intelligent Decisions Platform team builds the foundational Artificial Intelligence technology that is responsible for determining the best action to fulfill customer requests once we understand what they said and what they meant based on the context, in a frictionless manner.
A day in the life
As Senior TPM, you will have ownership for one of our strategic initiatives and be responsible for directing and prioritizing our activities towards that initiative's successful criteria.
About the hiring group
Alexa is at the forefront of customer and scientific innovation in the area of machine learning (ML) and artificial intelligence (AI). Our AI will be customer-centric, leveraging the latest scientific methods to create productive, natural interactions for our customers as they go about their daily lives
Job responsibilities
Alexa is at the forefront of customer and scientific innovation in the area of machine learning (ML) and artificial intelligence (AI). Our AI will be customer-centric, leveraging the latest scientific methods to create productive, natural interactions for our customers as they go about their daily lives. As Senior TPM, you will have ownership for one of our strategic initiatives and be responsible for directing and prioritizing our activities towards that initiative's successful criteria.
This is an opportunity to lead the Artificial Intelligence team behind the smart, instantly familiar, and universal personal assistant -- Alexa. The Artificial Intelligence team is looking for exceptional Technical Program Managers to be part of a world class team changing the way people develop and interact with digital personal assistants anytime and anywhere.
You must enjoy a close-knit team environment of shared responsibility. Candidate will have experience leading delivery across science and engineering disciplines and an established track record of delivering large programs and driving technical roadmaps.
You should be a problem solver who is excited by hard never-been-solved before challenges, and enjoys working with Science and tech teams collaboratively. You should be somebody who is passionate about customers and about leading programs that have both broad influence and unique science and technical challenges to solve. We are creating new customer experiences, so you must be able to put yourself in the customer’s shoes and anticipate what will delight them. You will be expected to come up with hypotheses and validate/invalidate them via qualitative and quantitative research. You must enjoy a close-knit team environment of shared responsibility. This role requires great technical expertise, and ability to dive deep into the science based challenges and solutions we solve on a daily basis. Candidate will have experience leading delivery across science and engineering disciplines and an established track record of delivering large complex programs.
As part of the team you will:
  • Have the opportunity to create the cutting edge artificial intelligence platform behind Alexa
  • Drive the integration of science and engineering, owning the technical agenda, planning and execution
  • Manage partnerships with the teams building Alexa capabilities to ensure high quality end-user experiences
  • Plan customer solutions from the data – dive deep into experience data to identify problems and push for solutions.
  • Find the opportunities for multiplying innovation across different customers, investing individual technology advances into the core science and platforms
  • Continuously improve the internal processes and customer engagement models to streamline and accelerate the delivery of new technology
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
  • Proven ability to work across teams and organizations, leading solutions to technical problems and delivering results through influence
  • Effective at deriving concrete requirements out of ambiguous problems and constructing large-scale execution plans against those requirements
  • Rich experience in driving ML related software projects in the search, ads and recommendation area.
  • Excellent judgment, organizational, and problem-solving skills
  • Outstanding written and verbal communication skills and the ability to communicate effectively with stakeholders at all levels of the organization
  • Comfortable working in a fast paced, highly collaborative, dynamic work environment
  • Exceptional interpersonal communication skill, including verbal, written, listening and customer relationships
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.