Services LLC

Sr. Program Manager, Restricted Products Services LLC

June 11, 2021

  • Bachelor's Degree
  • 6+ years' demonstrated experience in project/program management working with cross-functional teams
  • 6+ years' experience in investigations, risk management, incident or crisis management, or program management, or escalation handling
  • 5+ years of experience working in law, compliance, regulatory or a related field
  • Experience using analytical and quantitative skills to use data and metrics to back up assumptions and evaluate outcomes
  • Experience delivering initiatives from conception through completion
  • Experience preparing reports identifying findings and providing recommended remediation strategies and solutions
  • Experience using communications skills to create and edit content for internal and external audiences
The Senior Program Manager supports ongoing projects and improvement of systems supporting the Restricted Products team. This person will influence behavior, plan projects with legal/business partners, and inspire cross-functional team commitments, complying with Amazon quality standards, and maintaining restricted products operations compliance.
The Senior Program Manager will maintain daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. This person will ensure compliance with all corporate compliance program expectations and applicable federal and state law. This person will conduct risk assessments related to existing processes and new product assortment. This person will also recommend appropriate risk mitigation measures to corporate compliance, including process change and training considerations.
  • Law Degree
  • Experience working on legal, regulatory, or compliance related initiatives
  • Familiarity with program management tools, techniques and software
  • Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and evaluate outcomes
  • Self-motivated with ability to work independently and autonomously
  • Excellent organizational skills with critical attention to detail, deadlines and reporting
  • Ability to demonstrate sound judgment in ambiguous situations
  • Knowledge of the principal methods, procedures, and techniques of gathering information and producing, reporting, and sharing information
  • Experience working with geographically distributed teams within a complex international organization
  • Basic HTML and/or XML, and SQL skills
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