• Ability to work overtime as required
  • Ability to work flexible schedules/shifts/areas
  • Continued meeting or exceeding of department performance goals
  • Support and work in the department as required
  • Help support daily management of department duties, including allocating labor, leading meetings, and assigning job duties.
  • Providing policy follow-up, attendance tracking (duties do not extend to discipline)
  • Assisting the floor as an associate resource, training associates and verifying SOP compliance
  • Ensuring successful area performance, through tracking, reporting and feedback of associate performance
  • Participating in Operational Excellence initiatives in some capacity
  • Filling in as needed with production duties
  • Fully understanding workflow and daily and weekly production goals
  • Reviewing and updating SOP as required
  • Assisting in keeping work area clean and organized
  • Identifying and addressing safety hazards within the work area
  • Coaching associates to work safely at all times
  • Participating in safety initiatives
  • Referring all job injuries immediately to area manager
  • Lead a team of approximately 25 associates.
  • Strong work ethic and pace
  • Education beyond High School, and/or prior experience managing employees
  • Excellent interpersonal skills
  • Demonstrated problem solving skills and analytical skills
  • Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
  • An awareness and willingness to use OE tools and techniques
  • Experience working in Problem Solve a plus
  • Leadership ability
  • Respect from associates in production area
  • Proven problem-solving skills during time in facility
  • Ability to work independently, as well as in a team environment
  • Professional, customer-centric demeanor