Amazon Web Services, Inc.

Migration and Modernization, Field Activation, and Operations

Amazon Web Services, Inc.

September 14, 2021

  • Bachelor’s degree
  • 3+ years of experience in management consulting, investment banking, private equity, corporate strategy, or equivalent program management, sales operations, or business operations experience in a technology focused company
Business Operations Manager, Migrations Program
Would you like to be part of a team that is helping customers transform their businesses by migrating and modernizing workloads to AWS? The AWS Migration Acceleration Program (MAP) team is seeking an experienced and driven Business Operations Manager. This individual will identify, develop, and deploy scalable mechanisms to establish a rhythm of the business, streamline operational processes, and drive key business decisions for the program. The successful candidate will have experience working cross functionally with a diverse set of stakeholders and will be able to think strategically, while also being able to roll up their sleeves and think tactically when needed.
As the MAP Business Operations Manager you will be responsible for the deal governance operations, identify and tracking key metrics with Business Intelligence and Data Science teams, Product Management, GTM, and Customer Success leaders to manage successful execution and delivery of targeted business outcomes. You will also be responsible for supporting the ongoing monthly, quarterly, and annual operating cadence of the business including pipeline and forecast reviews, analyzing and managing customer and partner investments, and driving the rhythm of the business by supporting the annual strategic planning process, quarterly business reviews, and monthly management reviews.
The ideal candidate will have strong analytical skills, be a very effective written and oral communicator and have strong stakeholder engagement and project management skills, and the ability to work with key business stakeholders to understand requirements and shape deliverables. You should also have a demonstrated ability to think strategically and analytically about business challenges, with the ability to work across organizational boundaries. A deep sense of ownership, accountability, and drive is a must. You should be a self-starter with a bias towards independent problem solving.
You must be able to identify and eliminate bottlenecks, manage escalations, anticipate and make tradeoffs, and balance business needs versus constraints. You should thrive in fast-paced environments, be able to manage through ambiguity and complexity, and invent and simplify processes. Maturity, strong judgment, and the ability to influence are all essential to success in this role. This is a hands-on position - the ideal candidate must be willing to “roll up the sleeves” and get things done.
Role & Responsibilities
  • 5 years of experience in sales operations leadership role.
  • 7 years of relevant work experience in technology enabled consultative, delivery, solutions, or business development roles focused on enterprises.
  • 3 years of experience in cloud technologies – deep understanding of public and hybrid cloud platforms.
  • 3 years of experience developing, implementing, managing and executing field programs.
  • Education- an MBA is desired; technical background with Computer Science, and/or Engineering/Math background is highly desired; working knowledge of software development practices and data center / infrastructure / networking technologies highly desired
  • Education- an MBA is desired; technical background with Computer Science, and/or Engineering/Math background is highly desired; working knowledge of software development practices and data center / infrastructure / networking technologies highly desired
  • Experience working in a fast-paced environment similar to a high-tech startup
  • Willingness and ability to dig into necessary level of detail to manage program operations and ensure successful program delivery
  • Strong interpersonal, written, and oral communication skills
  • Strong proficiency with Microsoft Office Suite including Word, Powerpoint, Excel. Ability to quickly learn BI data visualization
  • Project Management Certification (PMP)
  • Experience with CRM platforms such as Salesforce
  • Ability to manage multiple concurrent initiatives
  • Demonstrated ability to deliver results in a highly matrixed, cross-functional, global organizatio
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.
This position must be located at one of our U.S. AWS Corp. offices with a preference for Seattle.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.