Amazon Web Services, Inc.

AWS Academy Program Manager

Amazon Web Services, Inc.

April 26, 2021

  • BA/BS degree required
  • 2+ years teaching high school and/or higher education students in Information Technology
  • 5+ years of program/project management experience
  • 5+ years developing technical curriculum
AWS Training and Certification’s mission is to help close the cloud skills gap. As the demand for Amazon Web Services grows, so does the need for skilled cloud talent. To meet this demand, AWS Training and Certification has launched a series of global education programs, one of which is the AWS Academy Program. AWS Academy provides higher education institutions with a free, ready-to-teach cloud computing curriculum that prepares students to pursue industry-recognized certifications and in-demand cloud jobs. Our curriculum helps educators stay at the forefront of AWS cloud innovation so they can equip students with the skills they need to get hired in one of the fastest-growing industries. As part of this program, we are launching a program for members of AWS Academy Program.
In this role, you will design, build, launch, and manage a program that brings value to our program members and their educators. As a part of the AWS Academy team, you will be responsible for planning, launching, and implementing a new program area to capture, analyze and develop a deep understanding of how educators deploy the program content. You will define a book of materials capturing the various deployment methodologies for AWS Academy content. You will work closely with the program Product Manager, Marketing Manager, Educator Community Program Manager, Field Sales, Delivery Manager and team, as well as various other cross-functional teams, to define and build a book of references. You will partner with the Digital Skills team to identify opportunities to map curriculum to State or other government standards. You will at times work with customers to articulate value proposition of the program, provide consulting services for deployment, and overall ensure a positive member experience. You will operate on both the strategic as well as the tactical level, planning and implementing programs and initiatives to increase awareness of your program, both internally and externally. Your program area will need to grow, evolve, and mature along with the portfolio of AWS Academy Programs offerings. You will map out strategy and ideas, test concepts, analyze for effectiveness, modify as needed, and clearly articulate results to stakeholders.
As the ideal candidate, you must have superior communication skills, attention to detail, a collaborative work style, and a strong work ethic. You will need to articulate complex technical concepts in simple terms. You will be familiar with education and workforce development and understand the needs of the AWS Academy members as well as individuals who graduate from the AWS Academy Program. The right candidate has a strong desire to roll up their sleeves, and experience working effectively in a fast-paced, high-pressure environment, managing competing priorities, and working effectively with cross-functional stakeholders.
A key indicator of success is the number of member institutes signed, velocity of first class deliveries per member institution, number of courses mapped to degree, diploma or certificate programs, and number of government or state curriculum maps completed.
This role can be performed near any US AWS office in the following cities: Arlington, Atlanta, Austin, Ballston, Boston, Chicago, Cupertino, Dallas, Denver, Detroit, East Palo Alto, Herndon, Houston, Irvine, Minneapolis, New York City, Pittsburgh, Portland, San Diego, San Francisco, Seattle, Washington D.C., Tempe, Sunnyvale, or Santa Monica.
The pay range for this position in Colorado is $98,700 - $160,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.
Key job functions:
  • Design, build, launch, and manage a curriculum consulting program that brings value to our members and their educators
  • Develop a customer facing resource providing a depth and breadth of proven options for successful deployment of program content
  • Effectively collaborate cross-functionally to drive programs forward and achieve aligned goals
  • Translate program goals into marketing strategy and take an active role in contributing to the over-arching business plan, working closely with AWS Academy Marketing. Examples include planning virtual events such as webinars and putting together a calendar of engagement opportunities in partnership with AWS Academy Technical Program Management team.
  • Dive Deep into results, thoroughly understand inputs and outputs, and provide data-driven recommendations to improve tactics for optimal ROI
  • Exercise “Bias for Action” and “Learn and be Curious” by quickly learning AWS-approved marketing mechanisms and processes and effectively leverage them to complete marketing-related activities
  • Be the voice of the customer, ensuring that the member community needs are at the forefront of efforts in the program
  • Create scalable mechanisms to track results, point to successes and roadblocks, and define solutions
  • Present communications and KPIs to senior management team
  • Experience developing curriculum for high school and/or higher education
  • Excellent written and verbal communication
  • Detail oriented with ability to manage multiple projects competing priorities simultaneously with minimal supervision
  • Familiarity with AWS architecture and services is an advantage.
  • Ability to easily transition from high-level strategic thinking to creative and detailed execution.
  • Strong leader and excellent communicator who can drive consensus and articulate program recommendations and trade offs to senior executives.
  • Experience working in a fast-paced and highly cross-functional organization.
  • Competence in dealing with technical subject matter
  • Ability to be creative, flexible, and innovative
  • Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines
  • Experience managing conflict, escalations, negotiating compromise, influencing others, and problem solving.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Benefits overview: https://amazon.jobs/en/internal/landing_pages/benefitsoverview-us