Job DescriptionSkill required: Order to Cash Processing - Collections OperationsDesignation: Management Level - Senior AnalystJob Location: NoidaQualifications: BComYears of Experience: 5-8 yearsAbout Accenture Operations
In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.comWhat would you do?
You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.
The Order to Cash Processing team provides services to clients and organizations by helping them in the areas of optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing.
The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations.
What are we looking for?
We are looking for individuals who have the following skillset:
Roles and Responsibilities
Order to Cash Processing
Ability to manage multiple stakeholders
As a team lead you will be expected to:
Understand and effectively manage the team's governance and performance
Understand the level of risk & propose mitigation plans and partner with other support teams to resolve requests/issues in a timely manner
Clearly communicate team goals and deliverables and keep the team updated on changes
Coach team members and provide the first level advice on procedures/methods
Solve increasingly complex problems & effectively delegate to develop and groom team members for succession planning
Maintain client relationships interface through regular connects and emails
Understand client priorities and problems & help translate actions for the team
Use innovation to identify opportunities to optimize processes, decrease costs and increase client value
Use data analytics and story-telling techniques to enhance the client journey
Please note this role may require you to work in rotational shifts.