Job DescriptionSkill required: Content Management - Content ModerationDesignation: Management Level - Senior AnalystJob Location: MumbaiQualifications: Any GraduationYears of Experience: 5-8 yearsAbout Accenture Operations
In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.comWhat would you do?
The Software and Platform vertical helps the world’s leading platform companies accelerate, scale and improve their businesses as their most trusted, innovative, comprehensive and experienced partner.
The Content Management team is responsible for organizing, categorizing and publish content and information using specific tools and channels, for use by different groups and individuals within the organization.
The Content Moderation team focuses on reviewing photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Client's terms of services. They review content that may be sensitive in nature. They ensure every piece of content in violation of the client’s terms of services is accurately identified and flagged for action in a timely manner.
What are we looking for?
We are looking for individuals who have the following skillset:
Roles and Responsibilities
Ability to perform under pressure
Ability to establish strong client relationship
Ability to handle disputes
- In this role, you need to analyze and solve increasingly complex problems
Your day to day interactions is with peers within Accenture
You are likely to have some interaction with clients and/or Accenture management
You will be given minimal instruction on daily work/tasks and a moderate level of instructions on new assignments
You will need to consistently seek and provide meaningful and actionable feedback in all interactions
You will be expected to be constantly on the lookout for ways to enhance value for your respective stakeholders/clients
Decisions that are made by you will impact your work and may impact the work of others
You would be an individual contributor and/or oversee a small work effort and/or team.
Please note this role may require you to work in rotational shifts.