Microsoft Dynamics CRM Technical


July 22, 2021

Job Description
About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at

  • Project Role :
    Application Developer
  • Project Role Description : Design, build and configure applications to meet business process and application requirements.
  • Management Level :8
  • Work Experience :8-10 years
  • Work location :Bengaluru
  • Must Have Skills : Microsoft Dynamics CRM Technical
  • Good To Have Skills : No Technology Specialization
  • Job Requirements :

    • Key Responsibilities : 1 Responsible for configuring Business Processes, Actions, Business rules 2 Applying Customization using Flows Writing Plugins in Net, JavaScript, JQuery, SQL, Liquid Templates 3 Integration of CRM with other applications - Creating custom Web APIs in Net, Azure Logic Apps and Function Apps 4 Analyze issues in existing solution/code, provide resolution and implement it 5 Manage Production tickets within defined SLA

    • Technical Experience :
      1 Technical consultant with CRM background, having worked on the MS CRM product extensively 5 years and done multiple implementations 2 Experience working with Power Portals, Unified Service Desk, and knowledge of Customer Service Module 3 Hands on expertise in Microsoft Dynamics CRM online D365 4 Knowledge of Unit Test Automation eg MS Fakes or any other framework Good To Have: 1 Experience in creating Microsoft flows or Power automate flows 2 Certified in MB-200 or PL-200, AZ-900, AZ-203

    • Professional Attributes:
      1 Ability to work under pressure and independently with no direct supervision creating standard documented practices where none exist 2 Provides regular updates to all stakeholders 3 Strong oral and written communications skills, possess good analytical and troubleshooting skills

15 years of full time education