Accenture

Japanese Speaking Manager 級-級レベル

Accenture

June 11, 2021


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Competitive HMO Coverage from Day 1 of Employment
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Join Accenture as a Japanese Bilingual Associate Manager and receive up to Php100,000* Signing Bonus! Also open to Japanese Nationals!
Duties and Responsibilities:
  • Manage a team of team leads/supervisors in the operations tower of the deal
  • Reports to the service delivery lead and responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality)
  • Act as point-of-contact of the company and the client in the performance of operational sub-processes
  • Act as an escalation point for all operational related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again
  • Communicate regularly with the client to ensure that the proper department complies with the latest changes in the procedures
  • Lead client meetings to discuss team performance and address issues as required
  • Actively seeks opportunities for Continuous Improvement initiatives to improve collection-related processes, services and deliverables to the client
  • Prepares forecasts / budget for the Team and conduct manual invoicing
  • Identify operational accounts-related requests and process if approved
  • Identify process issues and escalate to responsible owner
  • Confirm disputes and contact customers if dispute is valid
  • Identify operational issues/revenue recognition problems
  • Collect and gather data for process and operational Reports
  • Prepare regular / daily reports

Skills and Qualifications:
  • Preferably bachelor’s degree holder
  • N1 to N2 JLPT linguistic competence level
  • Excellent communication skills in Japanese and English languages
  • Preferably minimum of 5 years in Finance and Accounting field, preferably with experience in procure-to-pay processes.
  • Preferably with atleast 3 years of experience in finance and accounting managerial role/position
  • BPO work experience - Good to have
  • Proficient in MS Office, SAP, or any accounting-related ERP- good to have
  • Strong client-facing skills
  • Positive approach in supporting customer & company needs
  • Must be able to lead a team of managers and supervisors/team leads
  • Goal-oriented individual with strong time and task management

Job Types: Full-time, Permanent
Benefits:
  • Health insurance
  • Life insurance

Supplemental Pay:
  • 13th month salary

Work Remotely:
  • Temporarily due to COVID-19