Here's what you need:
Present and ‘sell’ clients on application designs that delight their users and grow the demand for our services
Lead teams in the systems integration of ServiceNow or similar technologies
Manage Agile implementations including the application of User Stories, User Studies, design and create Wireframes and graphic assets
Develop System Development Life Cycle (SDLC) processes including client requirement analysis and system design
Bonus Points if you have:
Proficient experience in analysis that is supporting the development of ServiceNow
US Citizenship required; dual citizens not eligible
You have Customer Relationship Management experience and/or leadership experience
You understand Change Management, Configuration Management, and Release Management as it relates to ITIL
You have experience in test plan creation and execution, including automated test scripts
You’ve got experience with the following: Application development, mobile application development, web development, design thinking, UI/UX, workflow design and development, platform development
You have an ITIL Foundations Certification
You have experience implementing systems with Agile/Scrum methodology and/or System Development Life Cycle (SDLC) processes
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