Accenture

Business Operations Associate | Open to Fresh Grads (CF 2547)

Accenture

June 11, 2021


Qualifications:
· Graduate of Bachelor's Degree
· Has experience in Headcount management
· Proficient in MS Office Applications
· Amenable to work in Eastwood, Libis
· Regular Shift, 9am – 6pm
Job Descriptions:
The Bench ASE provides day to day assistance and supervision, facilitates roll-in/off, addressing all issues regarding accounts/accesses, seat and assets, and managing Market bench policies and procedures. Role is mainly people management of resources in bench rather than reporting, analytics that other towers of RMG is doing.
Responsibilities
· Assist the BMT Manager in overseeing the day-to-day operations of the team.
· Point of contact of bench roll-ins
· Maintains and keeps updated bench records such as Bench Tracker, Bootcamp Tracker , Central Asset Report, NAB/ Distribution list etc.
· Facilitates access requests such as EID password, SharePoint access, distribution list, and other connectivity related concerns.
· Generate and update Attendance report.
· Ensure availability and good working conditions of assets/peripherals and requesting for ISA tickets if necessary
· Maintain and update the asset inventories
· Coordinates with HR representative/HR scheduler for issues requiring resource assistance, whereabouts, project deployment etc.
· Managing bench resources that are identified for cross skilling, retooling, upskilling and project deployment (not aligned to current skill set).
· Providing innovative ideas for continuous improvements to center bench existing policies/procedures, processes and technology, and ISMS
· Accommodate and coordinate actions to issues, risks and concerns related to center bench
· Performing any other tasks required by management from time to time
· Conduct bench orientation for new roll-ins
· Request for initial passwords and codes for the bootcamp resources
· Work with Bench Lead on implementing changes on the Bench Tracker report aligning to current business need.
· Checking the availability/whereabouts of the Market bench resources
· Implementation of Market bench policies and guidelines and ensuring regular compliance to these policies
· Facilitates the time-tracking and time-reporting for Market bench resources
· Work with Market Operations leads on bench status escalate issues and concerns as necessary
· Attend weekly bench management team meetings.
· Performs Periodic Access Review for Bench
Job Types: Full-time, Permanent
Schedule:
  • Day shift

Work Remotely:
  • Temporarily due to COVID-19